Reference

Terms That Keep Your Account Working Fairly

Before you open an account or make a deposit through DANA, OVO, or GoPay, these terms set out what we expect from you and what you can count on from us.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal conditionsAccount suspension policyApplies where local law permits

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What These Terms Actually Cover

b2000m Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every action taken on your b2000m account — from your first login to every deposit and withdrawal you process through DANA, OVO, or GoPay. By creating an account, you confirm that you meet the eligibility conditions for your region and that access

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is permitted under local law where you are located. We reserve the right to suspend or close accounts where activity breaches these terms, including attempts to use payment methods in ways that circumvent verification. Deposits made via OVO or GoPay are credited after our system confirms
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the transfer reference from your e-wallet; do not close the app before the confirmation screen appears. Withdrawal requests go through a verification step where we match your account name to the registered wallet name — a mismatch between your b2000m account and your DANA wallet, for
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example, will pause the withdrawal until the detail is corrected. These terms may be updated at any time; continued use of your account after a change is posted means you accept the revised version. Players in Jakarta and across Indonesia can check the current version of
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these terms directly from the account menu at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE APPLY POLICY

How b2000m Handles Your Account Under These Terms

We enforce these terms consistently across all accounts, whether you deposit via DANA on mobile or access the lobby through a desktop browser. Account decisions made under these terms — suspensions, withdrawal holds, or eligibility reviews — are logged against your account ID and can be queried through support. We do not share your registered wallet details with third parties outside of the payment processing required to complete your transaction.

Account Data Handling

Your registered name, e-wallet details, and login history are stored securely and used only for account verification and payment processing as described in these terms.

Payment Verification Steps

Every DANA, OVO, and GoPay transaction is matched against your account before funds are credited or released — this step protects your wallet from unauthorised transfers.

Account Security Practices

We use SSL encryption across all account sessions. If we detect unusual login behaviour, your account may be flagged for a verification step before further transactions are processed.

How to Request a Terms Review

Submit a written request through live chat or email, quoting your account ID and the specific term you want reviewed. We respond with a written outcome you can keep for reference.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to dispute a decision made under them — such as an account suspension or a blocked withdrawal — our support team handles these queries directly. Reach us through live chat from the account menu, by email, or through our social messaging channel. We aim to respond to terms-related queries with a written explanation so you have a record of the outcome.

Team online

Live Chat

Open the account menu on your phone or browser and tap Live Chat. A support agent will take your terms query and log the case reference for follow-up.

Email Support

Send a detailed message to our support email address, including your registered wallet name and the specific clause or decision you want reviewed.

Social Messaging

Reach our Indonesia support team through our official social messaging channel. Useful for quick clarifications on payment terms or account eligibility questions.

Common Questions About These Terms

These are the questions we see most often when someone reads through the terms for the first time. If your question is not here, live chat is the fastest way to get a specific answer tied to your account situation.

Yes. All payment methods including GoPay, OVO, and DANA are covered under these terms. The payment verification rules apply equally regardless of which e-wallet you use.

Your withdrawal will be paused until the name mismatch is resolved. Contact support with your account ID and wallet details and we will guide you through the correction process.

Yes, if activity on your account breaches these terms — including payment fraud or eligibility violations — we may suspend access immediately. You can query the decision through email or live chat.

We post the latest version in the account menu. Continuing to use your account after a revision is posted means you accept the updated terms, so check this page when in doubt.

The same terms apply across all regions. Access and eligibility depend on local law where you are located, and availability is only confirmed for regions where local law permits.

You can submit a written dispute through our support channels. We will review the account log and send you a written response with the outcome and the specific clause applied.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Keep Your Account Working Fairly

How b2000m Handles Your Account Under These Terms

Account Data Handling

Payment Verification Steps

Account Security Practices

How to Request a Terms Review

How to Reach Us About These Terms

Live Chat

Email Support

Social Messaging

Common Questions About These Terms

01 Do these terms apply if I deposit through GoPay or OVO?

02 What happens if my DANA wallet name does not match my account name?

03 Can my account be suspended without warning?

04 How will I know if these terms have been updated?

05 Are these terms different for players in Jakarta versus other regions in Indonesia?

06 What rights do I have if I disagree with an account decision made under these terms?

Terms & Conditions

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