Reference

How b2000m Handles Your Personal Information

When you open an account and connect your DANA, OVO, or GoPay wallet, you share certain personal details with us — and we take that seriously.

Data collected only as neededDANA, OVO, GoPay wallet data handled securelyAccount deletion available on requestIndonesia-region data handlingSSL-encrypted connections

Explore the Lobby Read FAQ

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use SSL encryption across every page and transaction flow, so the details you enter when linking your OVO or GoPay wallet are protected in transit. Session tokens expire automatically after a period of inactivity, reducing the risk of account access from a shared or lost device. Below are the four specific areas where your data is actively managed on our platform.

Cookie Handling

We use session cookies to keep you logged in and functional cookies to remember your preferred language and display settings. You can clear these through your browser settings at any time without losing your account data.

Wallet Data Retention

DANA, OVO, and GoPay transaction records are retained for the period required to support withdrawal verification and dispute resolution. Once that retention period passes, records are removed from active storage.

Account Security Practices

Login sessions are protected by OTP verification on new devices. If we detect a login from an unfamiliar device or location, we trigger an additional verification step before allowing access to your account.

Data Correction and Deletion

You have the right to request a correction to any inaccurate personal data we hold, or to ask us to delete your account and associated data entirely. Contact our support team through any of the channels listed on this page.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, request a correction, or ask us to delete your information entirely, our support team handles these requests directly. You can reach us through live chat on the site, by email, or via the in-account help form. We aim to respond to all data-related requests within a reasonable period and will confirm receipt so you know your request is being handled.

Team online

Live Chat Support

Start a chat session from any page on b2000m to raise a data request or privacy question. Our team will log your request and follow up with next steps directly in the chat thread.

Email Data Requests

Send your data access, correction, or deletion request by email. Include your registered account email and the specific data action you are requesting so we can process it without delay.

In-Account Help Form

Log in, head to the help section, and submit a privacy request through the form there. This route links directly to your account record, which speeds up verification and processing time.

What Data We Collect and Why

b2000m Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on b2000m, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, email address, phone number, and the e-wallet details you link — whether that's DANA, OVO, or GoPay. We also

1
log device identifiers and session activity to detect unusual access patterns and protect your account from unauthorised entry. Payment transaction records are stored to handle withdrawal verification and to resolve any disputes you raise with our support team. We do not sell your personal data to
2
third parties. We share data only where required by applicable law, or with payment processors directly involved in clearing your DANA, OVO, or GoPay transactions. Cookies and similar tracking tools help us remember your login state and display the lobby in the language and layout you
3
prefer on your device. Your data is processed in regions where b2000m operates and where local law permits. Availability of this platform and its data practices depend on local law and eligible regions. If you are accessing from Jakarta or elsewhere in Indonesia, the same data
4
handling standards apply across all sessions, regardless of whether you connect via mobile browser or a saved shortcut.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on b2000m

These are the privacy questions we hear most often from account holders in Indonesia. If your question is not covered here, reach out via live chat or the in-account help form and we will respond directly.

We collect your name, email, phone number, and the e-wallet details you link — DANA, OVO, or GoPay. We also log device and session data to keep your account secure from unauthorised access.

We do not sell your data. We share it only where the law requires it, or with payment processors handling your DANA, OVO, or GoPay transactions. No marketing partners receive your personal details.

Contact us via live chat, email, or the in-account help form. State your registered email and the specific data you want to review. We will confirm receipt and respond within a reasonable timeframe.

Yes. Submit a deletion request through support with your account email. We will close the account and remove your personal data from active storage, subject to any retention required by applicable law.

DANA, OVO, and GoPay transaction records are kept for the period needed to process withdrawals and handle disputes. After that window closes, records are removed from active systems per our retention schedule.

We trigger an OTP verification step before granting access on an unrecognised device. This protects your account even if your password is compromised. Session tokens also expire after inactivity to limit exposure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountb2000m Login AccountRegister

How b2000m Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookie Handling

Wallet Data Retention

Account Security Practices

Data Correction and Deletion

Reach Us About Your Privacy Rights

Live Chat Support

Email Data Requests

In-Account Help Form

Common Questions About Your Privacy on b2000m

01 What personal data does b2000m collect when I open an account?

02 Does b2000m share my data with third parties?

03 How do I request to see the data b2000m holds on me?

04 Can I ask b2000m to delete my account and personal data?

05 How long does b2000m keep my payment transaction records?

06 What happens to my data if I log in from a new device?

Privacy Policy

Related pages

Related pages